Refund policy
We proudly offer a 30-day return policy from the date your order is delivered.
If you're not completely satisfied with your purchase, you may request a return or refund within 30 days.
Eligibility
Items must be:
- Returned within 30 days
- In their original condition
- Unused whenever possible
- Returned with original packaging when available
Non-Returnable Items
Returns may not be accepted for:
- Personalized products
- Gift cards
- Items damaged by misuse
- Clearance or final sale items (if specified)
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the product and packaging.
We'll arrange a replacement or full refund at no additional cost.
Refund Process
Once your return is received and inspected, we'll notify you of the refund status.
Approved refunds are issued to the original payment method within 5–10 business days, depending on your payment provider.
Return Shipping
If the return is due to our error, we'll cover the return shipping cost.
For customer preference returns, return shipping may be the customer's responsibility unless otherwise stated.